The purpose of a Goal/Objective/Service diagram is to define the ways in which a service contributes to the achievement of a business vision or strategy.
Services are associated with the drivers, goals, objectives, and measures that they support, allowing the enterprise to understand which services contribute to similar aspects of business performance. The Goal/Objective/Service diagram also provides qualitative input on what constitutes high performance for a particular service.
Business service: Represents a service provided by the business, which may then be realized by one or more IS services.
Goal: This is a goal or objective of the enterprise.
General purpose traceability link: Determines that the origin of the trace has been founded on the trace destination during its definition.